Contact Information
Customer Support
Email us at support@trueratetx.com.
Response Time
We typically review messages during normal business hours and respond as soon as possible.
Provider Inquiries
Retail electricity providers and broker/affiliate teams can contact us about onboarding, plan data, and referral partnerships.
Plan Data
If you spot outdated plan information, send the provider name, plan name, ZIP code, and EFL link if available.
Send a Message
This form opens your email app so you can send the message directly to TrueRate.
Provider and Partnership Inquiries
Providers interested in working with TrueRate can contact support@trueratetx.com with onboarding details, plan data, EFLs, service territories, referral links, and commission structure.